These are the terms for using this website and for the work Hardy Boys Window Services does for you: window cleaning, solar panel cleaning, screen cleaning and repair, glass replacement, skylight cleaning and holiday lighting. They're written to be read, not to catch anyone out. Last updated October 29, 2026.
Quotes
A quote is free and comes with no obligation. We price your job from what you tell us: the property, what you need doing, and how you'd like it done. The price we give you is the price you can expect to pay.
If we arrive and the job turns out to be bigger than we understood, or something unexpected needs doing, we'll stop and talk to you before we touch it. You decide whether to go ahead at the new price, leave that part out, or walk away. Nothing gets added to your bill without you saying yes first.
Booking, and what we ask of you
- Tell us anything that changes the job: a second storey, hard-to-reach glass, a locked gate or a dog that needs putting away.
- Make sure we can get to what we're cleaning, and that someone can let us in for anything indoors.
- Move anything delicate away from the areas we'll be working in: ornaments on sills, plants by the windows.
- Water and power, if the job needs them. We'll ask when we book you in.
You need to be the property owner, or have the owner's permission, to book the work.
Dates, weather and changes
We agree a date and a time window with you. Outdoor work (windows, solar panels, skylights, holiday lights) depends on the weather, and glass replacement depends on the glass arriving. If either changes, we'll tell you as soon as we know and find you the next slot that works.
If you need to move your appointment, tell us as early as you can and we'll rebook you for another day that suits.
Payment
Asking for a quote or a booking costs nothing and commits you to nothing. When we confirm your booking, we'll tell you how and when to pay so there's no surprise on the day. Nothing is ever added on top of the price you approved.
Our work and your property
We're licensed, bonded and insured, and we treat your property like our own. If anything is damaged while we're working, tell us straight away and we'll deal with it properly.
If something isn't right, or we've missed a spot, tell us within seven days and we'll come back and put it right. We'd rather hear it than not.
Photos of the work
We sometimes take before-and-after photos to show what we did. We don't photograph the inside of your home without asking, and if you'd rather we didn't photograph your property at all, tell us and we won't.
This website
The words and photographs on this site belong to us, or to the people who gave us permission to use them. Please don't copy them for your own use without asking.
We keep the site accurate and up to date, but nothing on it is a quote or an agreement. What we agree with you comes from us directly, by phone, text or email.
If something goes wrong
Talk to us first. Call 714-577-2628 or email service@hardyboyswindows.com and we'll work it out with you. If we can't, the law still applies, and nothing here takes away the rights you have under California law.
Changes to these terms
If we change these terms, we'll update this page and change the date at the top.
Getting in touch
Questions about any of this? Call 714-577-2628 or email service@hardyboyswindows.com and ask for Jake.